Warranty
🛡️ Warranty Policy
At Bottiva, we stand behind the quality of our products. Your satisfaction is our priority, and we are committed to providing reliable products backed by our warranty policy.
✅ 1-Year Limited Warranty
All eligible products purchased from Bottiva include a 1-Year Limited Warranty from the date of delivery against manufacturing defects under normal use.
🛠️ What Is Covered?
- ✔ Manufacturing defects
- ✔ Faulty materials
- ✔ Product malfunction under normal use
- ✔ Defective workmanship
❌ What Is Not Covered?
- Damage caused by misuse or abuse
- Accidental damage
- Normal wear and tear
- Improper installation or maintenance
- Unauthorized repairs or modifications
- Damage caused by natural disasters or external factors
📦 How to Make a Warranty Claim
If you believe your product is covered under warranty, please contact our Customer Support team with:
- 📄 Your order number
- 📸 Photos or videos showing the issue
- 📝 A brief description of the problem
Our team will review your request and respond as quickly as possible.
🔄 Warranty Resolution
If your warranty claim is approved, Bottiva may, at its discretion:
- ✅ Replace the product
- ✅ Repair the product (when applicable)
- ✅ Issue a full or partial refund
Warranty decisions are made based on the nature of the reported issue and product availability.
🌍 Warranty Availability
Our warranty applies to eligible products shipped to:
- 🇫🇷 France
- 🇩🇪 Germany
- 🇬🇧 United Kingdom
- 🇺🇸 United States
💬 Need Assistance?
If you have any questions about your warranty or need help with a claim, please contact us.
📧 Email: contact@bottiva.com
📞 Phone: 09 67 41 00 03
❤️ Thank you for choosing Bottiva. We appreciate your trust and are committed to providing quality products and excellent customer service.