Privacy policy

🔒 Privacy Policy

At Bottiva, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or make a purchase.

📋 Information We Collect

We may collect the following information:

  • 👤 Name
  • 📧 Email Address
  • 📞 Phone Number
  • 📍 Billing & Shipping Address
  • 💳 Payment Information (processed securely by our payment providers)
  • 🛒 Order History
  • 🌐 IP Address, Browser & Device Information

🎯 How We Use Your Information

  • ✅ Process and deliver your orders
  • ✅ Provide customer support
  • ✅ Send order confirmations and shipping updates
  • ✅ Improve our website and services
  • ✅ Prevent fraud and unauthorized transactions
  • ✅ Comply with legal obligations

🍪 Cookies

Our website uses cookies and similar technologies to improve your browsing experience, remember your preferences, analyze website traffic, and enhance our services. You can manage or disable cookies through your browser settings.

🔒 Data Security

We use industry-standard security measures, including SSL encryption, to help protect your personal information. Payment details are processed securely through trusted third-party payment providers and are not stored on our servers.

🤝 Sharing Your Information

We only share your information when necessary with trusted partners such as:

  • 📦 Shipping and delivery companies
  • 💳 Secure payment processors
  • ☁️ Website hosting and technology providers
  • ⚖️ Government authorities when required by law

We do not sell or rent your personal information to third parties.

🌍 International Transfers

To fulfill your orders, your information may be processed by trusted service providers in France, Germany, the United Kingdom, the United States, or other countries where our logistics and technology partners operate.

👤 Your Rights

Depending on applicable laws, including the GDPR, you may have the right to:

  • ✔ Access your personal information
  • ✔ Correct inaccurate information
  • ✔ Request deletion of your data
  • ✔ Restrict or object to certain processing
  • ✔ Request a copy of your personal data
  • ✔ Withdraw consent where applicable

⏳ Data Retention

We retain your personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

🔗 Third-Party Services

Our website may contain links to third-party websites or use third-party services such as payment gateways, analytics providers, and shipping companies. Their privacy practices are governed by their own policies.

📞 Contact Us

If you have any questions regarding this Privacy Policy or your personal data, please contact us:

🏪 Store Name: Bottiva
🏢 Business Name: BOTTIAUX ANGELIQUE
📍 Address: 5 Rue de la Gare, 59283 Moncheaux, France
📧 Email: contact@bottiva.com
📞 Phone: 09 67 41 00 03

❤️ Your privacy matters to us. Thank you for trusting Bottiva.